Where are they now: Dawn Russell of Treats for Chickens
Are you wondering what happens to my Brick House Branding alumni post-graduation? What they do with the momentum and new-found knowledge? Curious about where they take their businesses in the year following all that hard work?
I’m back with another installment in my “Where Are They Now?” series and I’m doing-cartwheels-excited to show you the serious waves my BHB graduates are making!
SAY HELLO TO DAWN OF TREATS FOR CHICKENS
This week I’m catching up with Dawn of Treats for Chickens. It’s no secret that I’m a fan of backyard chickens, and Dawn really makes me wish I had a reason to purchase every single one of her products. Dawn’s post-Brick House Branding transformation is a great example of evolution, versus a giant overhaul, and I’m pleased as punch to share her story with you.
Lucky Break: Why and when did you originally launch your company?
Dawn: Treats for Chickens hatched in 2009 out of necessity. Organic food for chickens was rarely available and at the time there were zero organic treats on the market, let alone supplements or herbal mixes for nesting boxes.
Lucky Break: At what point did you know it was time for a rebrand?
Dawn: I’m on the fourth brand evolution since my launch. In the very beginning, I used Avery labels on Ziploc bags. I quickly moved to a more professional look when I put my products into distribution. Funds for packaging were minimal in those days and I foolishly went with artwork that I did not have full legal rights to. Within 18 months there were three companies in the animal feed industry using the same artwork, and I had zero recourse to differentiate and protect the brand.
I needed something ORIGINAL that couldn’t be copied. Thankfully, my brother-in-law is a cartoonist and over the years had drawn fun chicken-related birthday cards and posters for me. The new look was right in front of me: the yellow chicken and various chicken sketches throughout the current brand. At this time, I jumped into pre-printed packaging and moved away from labels and stock bags.
My goals for the most recent brand evolution were to stand out on retail shelves, to convey important messages to consumers, and to transition from costly/bulky buckets and into large stand up pouches.
I took Brick House Branding in June, 2016 and ordered our first round of packaging from the printer in October, 2017.
Lucky Break: Please share a significant realization about the brand development process that you discovered while in Brick House Branding.
Dawn: I have a tendency to get bored real easy and I want to change things constantly. Consumers get confused when the look and vibe aren’t consistent. I learned that I need to stay in my lane, stick with my brand colors, fonts, patterns, tone, and visual design elements. I’m very specific about how we show up now.
Lucky Break: What professionals did you tag in to help with the process, and what pieces of the branding puzzle did you DIY?
Dawn: I could not run Treats for Chickens profitably if I didn’t have a team of professionals handling the graphic design of my vision and thoughts, copywriters taking my ramblings and terrible punctuation and turning those thoughts into understandable, printable public copy. I am grateful for web designers, photographers and more.
Lucky Break: What was the biggest obstacle you encountered during the rebranding process?
Dawn: My lack of patience for the process. I think of an idea/product/handout/flyer/shelf talker/door cling and I want it to launch tomorrow and as we all know – it doesn’t always happen THAT fast.
Lucky Break: How has your own perception of your brand evolved since graduating from Brick House Branding?
Dawn: I’m happy with the direction we’ve gone and the places where we’re stocked. Treats for Chickens is a brand with spunk, heart, soul and a story that our customers relate to and trust.
Lucky Break: Are your products are being received differently by others since the rebrand? How has their reaction evolved?
Dawn: Anyone can throw a bunch of ingredients in a bag (box, etc), add a UPC, sell it below market value and grab the attention of a buyer to get it on a shelf. Customers, buyers, retailers know that as a company we take the health and happiness of backyard chickens seriously and it shows in every facet of what we produce whether it be ingredients or the way we show up. It’s very clear that we aren’t a crappy, knock-off, commodity product.
Lucky Break: Can you share a recent win that you’ve realized because of the rebrand?
Dawn: I’m working on an account with 160+ locations. He called and said that he liked the look and that it conveyed a message they were in agreeance with. 160 locations? I’ll ship that.
I’m also fortunate that our look is just damn cute. Most companies that we share shelf space with are so GENERIC.
Lucky Break: How did Brick House Branding experience help shape your branding process?
Dawn: I was able to go through the whole process and leave no stone unturned. Lela’s course is thorough and even pissed me off a few times because I had to REALLY look at how my behavior (changing things, getting off-brand, off -tone) was affecting consumer/buyer perception.
There are steps to a successful rebrand and BHB walks you down the path, pebble by pebble.
Lucky Break: What do you wish you had known at the beginning of the brand development process? What advice would you give to someone who’s getting ready to start the brand development process?
Dawn: I don’t have a “wish-I-would-have-known” but I do have advice (or rather a request) pleeeeze don’t compare your process to anyone else’s and do not compare your business to another. This thinking is fatal to the creative process.
Jump in, give it your all and follow through. Launch your beautiful rebrand and be accountable for the end results of your brand and your business.
Thanks for catching up with us, Dawn. We can’ t wait to see what comes next for you and Treats for Chickens… We’re cheering you on!
If you’d like to build a stronger, smart brand in 2019, then I hope that you’ll consider joining me in the winter semester of Brick House Branding. This 9-week brand development mentorship dissects awesome brands and then helps you build your own, brick by brick, with me working right alongside you to cheer you on and ensure that you’re on the right track. Enrollment is now open through October 12!